CUSTOMER
TESTIMONIALS

Read some of the great feedback we have received from our clients below.



HOW CAN WE HELP YOU?

Whether you've accidently cracked your laptop's screen or your desktop just won't turn on anymore, we can help with a swift diagnosis returning a cost effective solution to your problem.

I asked Steve Taylor from STC Services to look into my IT security, networking and also to provide me with a new printer.

The advice and service he provided were so valuable, I would not go to anyone else for my IT services. Steve goes above and beyond the initial referral and has helped me on several occasions with gremlins in my system.

For example: At Century Architects I work with CAD on two monitors with my PC, one monitor for my CAD drawings the other for emails or excel documents. One morning when turning on my computer, the monitors were not working correctly. I called Steve, who accessed my computer remotely and fixed the problem. By doing so - Steve saved me time and ultimately saved me money.

Thank you Steve. I would have no regrets in recommending you and STC Services to any of my colleagues in business or friends and family. I will continue to use your services as my business grows, safe in the knowledge that I am protected and that you are there to fix my gremlins.

Jessica McCague
BArch(Hons), DipArch, MArch, ARB, RIBA

Dear Steve,

Here at San Pietro we are committed to going that extra mile for our customers and strive to deliver quality and an exceptional experience. It is important to us that we can recommend professionals and businesses who share our customer focus and values.

On a black day last November San Pietro was faced with a destructive computer virus. Initially we reported our issue to our remote software providers who told us not to worry, however the functionality of our machines began to worsen and I reluctantly contacted Steve as I knew he was at home ill - a very rare incident in itself.

Steve instantly knew that my issue was serious and left his sick bed to come and attend at our site. He worked tirelessly into the early hours of the morning with our software providers to save my data and restore some degree of functionality to keep the business operational. He then returned over the weekend to carry out more work and install my new server.

I knew that in joining BNI I would meet reputable companies to refer business to and so approached Steve to look after the IT at San Pietro. He put together an exceptionally price competitive quote for a technical and maintenance service agreement. When we signed up with Steve my expectations were already high but even I had not expected to covered such a high standard of care and service in not only the time in which he attended but in his whole approach to the seriousness of my security breach not just on the day but also in the weeks and months following.

I would not hesitate to recommend STC Services to anyone and everyone in fact even further if you want to sleep soundly at night knowing your data is safe and secure then you need to take out a service agreement with Steve - he is a man you can trust.

Thankyou once again Steve.

Michelle Catalano

Dear Steve

I just wanted to say a big thank you for the repair to my iPad screen.

As a design consultancy it is paramount that the team at Urban Feather have up to date technology within the business, not only to showcase our work, but to also test customer websites throughout the development process.

After discovering a smashed screen on my iPad, you quickly and efficiently repaired the screen, keeping the device out of action for as little time as possible.

I will have no hesitation recommending you to friends, family, colleagues and customers no matter what their IT issue may be.

Thanks again.

Kate Kerr
Director
Urban Feather

I would like to thank Steve Taylor for his prompt and efficient service when we had an IT emergency. I had arrived at work and attempted to switch on one of our computers which is quite old but is vital to the business due to the information and programs that it holds. The computer would not switch on at all and appeared to have no power. So after the usual power cable checks I rang Steve who took the information he needed to be able to respond and said he would be there as soon as he had collected the items needed.

Steve arrived 40 minutes later and set about diagnosing the problem, he quickly realized that a new part was needed and even had one in his van, I was amazed as it isn't by any means a current model. Steve replaced the part and got us back up and running within just a few hours, which is just what any small business needs. It was like having our own in house IT department, except quicker to respond than any I have come across in the past!

Steve is knowledgeable, helpful and is happy to explain to the less computer literate. I would not hesitate to recommend Steve's service to anyone with an IT issue.

Mel Oades
IQ Financial Advice

Being in business myself I believe in providing a top quality service at a competitive price and in delivering that service I firmly believe that any less than 100% effort is unacceptable. Not everyone has that same business ethos.

This cannot be said about Steve at STC Services.

My Niece, Emily Button, is a third year student at Liverpool University. The course she is doing is complex and she's required to complete many written projects and research papers, all of which she prepares on her laptop computer.

Unfortunately her laptop isn't waterproof and certainly not to the extent that it would survive a glass of water being spilt over it mid dissertation!

So when this happened a couple of weeks ago she called in tears fearing three years' work had been lost. She'd had the sense to remove the hard drive from the no longer working computer, and asked if I could recover the data from it. I said "No, but I know a man who can".

I called Steve and explained to him the problem and he began working on the job that day, a Sunday, breaking off from his planned family activities. By Monday lunchtime he had the problem sorted, everything recovered safely, and charged a very reasonable price to a very grateful student.

Emily sends this message:- "Thank you for being a hero and sorting my computer out. I really do appreciate it as I was so worried about losing all my Uni work".

Whether it's sorting out big companies networking or sorting out smaller computer problems, Steve is the man for the job. His dedication, professionalism and results speak for themselves. A big thank you Steve, from Emily and I.

Andy Lindsley, Director, Pile Up Cleaning Ltd

At FLIXBOROUGH ECO TECHNOLOGIES LIMITED, we pride ourselves on delivering exactly what the client has specified, in the planned timescale with quality being paramount. As our business has grown and developed, we have increased our technical IT requirements. For us to lead from the front we understand that we would need to be progressive with our systems and procedures.

We have developed a strong link with STC Services; they have been very supportive when we have had technical issues. Synchronizing diaries, emails not coming through, Wi-Fi not working the list goes on. You name the problem, we've had it. We called Steve as our first port of call due to his excellent flexibility in being able to come straight to us. Steve cleared one of our laptops after it kept failing and became slow. According to Steve he cleared around 12 DVD's worth of data. It was like a brand new machine, unbelievable!

We have also recently appointed a new Business Development Manager. We needed a new laptop, within two days of speaking to Steve about this, we had a laptop set up and in our office synchronized to our group diaries & Outlook.

We couldn't fault STC Services' speed and efficiency. We would highly recommend STC Services for any technology issues and will most definitely be using them for our future requirements

Giles Barker
Managing Director
Flixborough Eco Technologies

Services
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  • E-mail setup
  • Software installation
  • Network printer installation and configuration
  • Small office network setup
  • Server installation and configuration
  • Data migration
  • PC and Laptop repairs and upgrades
  • On-site support service
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